01
User & Student Onboarding
We digitize onboarding for students, professionals and businesses, managing information capture, document signing and service activation through configurable workflows.
Markets · Education & Welfare
Digital processes connecting people,
education and welfare services.
We support Education and Welfare organizations in digitizing processes for students, businesses, faculty, beneficiaries and partners, combining digital platforms, automation and operational expertise.
From enrollment to reimbursement,
processes that work.
In Education and Welfare, the user experience is shaped by a wide range of operational activities: registrations, contracts, requests, funding, reimbursements and support. We connect these steps, reduce manual work and simplify the management of data, documents and interactions.
How we support
Education & Welfare.
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02
Digital Contracts & Approval Workflow
We automate contract creation, approval and signing through digital workflows and electronic signatures. Datlas brings hands-on experience with internship agreements and contracts between business schools, universities and faculty.
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03
Funding Management
We support the management of education-related credit and financing through back-office and Customer Service activities, helping streamline the administrative processes that enable access to education.
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04
Reimbursements & Data Validation
We manage beneficiary reimbursement processes through request review and validation, using digital platforms integrated with client systems to support approval and case processing.
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05
Ticketing, Customer Care & Mail Automation
We manage user and beneficiary interactions across voice, ticketing and chat, both inbound and outbound. We also automate requests received via email and certified email (PEC), classifying and routing information to the appropriate workflow.
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06
Merchant & Partner Onboarding
We digitize merchant and partner onboarding through dedicated portals for data collection and the signing of agreements required for affiliation and the delivery of Welfare services.