Markets · Insurance
We support insurance companies in managing and evolving their processes—from onboarding through claims management—combining operational expertise, automation and digital technologies.
In insurance, every process involves data, documents, controls and interactions with customers, partners and distribution networks. We support key stages across the insurance lifecycle to reduce manual work, improve data quality, and ensure greater operational continuity and traceability.
01
We digitise onboarding processes for customers, suppliers and partners, integrating information capture, document signing and verification workflows to make the start of each insurance relationship simpler, faster and more controlled.
02
We automate the classification, extraction and validation of policy data, supporting review, approval and document management processes throughout the policy lifecycle. Datlas brings experience across multiple lines of business, from Non-Life and Motor to Life & Health, Credit and Surety.
03
We support the end-to-end claims process, from first notice of loss through case handling, automating the management of documentation received via digital and paper channels and reducing manual activities.
04
We digitise the handling of European Accident Statements and use validation workflows to enrich and verify data across policies, claims, settlements and after-sales activities.
05
We support control activities through dedicated fraud prevention, compliance and anti-money laundering processes, helping make checks more structured, consistent and effectively governed.
06
We support insurers in handling customer requests and day-to-day operations through specialised Customer Care and back-office teams. We also manage inbound documentation across multiple channels, from capture and digitisation to classification and routing, integrating these flows into core insurance processes.