Markets · Public Sector
We support public bodies and Public Administrations in digitizing operational and document workflows, combining automation, communications management and specialist expertise.
Public Administrations manage large volumes of documents, communications, applications and regulated activities every day. Making these processes more digital means streamlining operations, improving information management, and ensuring continuity and traceability in interactions with citizens and users.
01
We digitize the management of official acts, reports, notifications, applications and appeals, using document automation to classify and extract information and route it to the appropriate operational workflows.
02
We manage communications with citizens and users through multichannel workflows, from creation to delivery of bulletins, payment notices, reminders and notifications across physical and digital channels.
03
We automate document management through capture, digitization, classification and data extraction, reducing manual processing and making information readily available to downstream workflows.
04
We support public bodies in managing complex administrative activities through specialized teams and structured workflows, from document collection and verification through to the processing of individual cases.
05
We support the management of requests and cases submitted by citizens, integrating client systems and digital platforms. Datlas brings proven experience in dispute, refund and exemption processes managed through dedicated workflows.
06
We support document management in line with Public Administration requirements, integrating digitization, archiving and compliant digital preservation to ensure the integrity and traceability of information over time.