IT
Milan Garibaldi
Headquarters.
Our capabilities · Customer Operations
Customer relationships,
uninterrupted.
We operate through a network of sites in Italy and internationally to ensure continuity, quality and operational coverage, even in complex, multilingual environments.
Our capabilities in numbers
Scale at volume. 24/7 coverage.
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7
Operational sites across Italy, Albania, Romania and Spain.
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24/7
7 days a week, 365 days a year.
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4M+
Calls handled annually.
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5
Channels: voice, chat, social media, email and instant messaging.
Multilingual coverage
Eight languages, one team.
Italian, English, German, Spanish, French, Portuguese, Hungarian and Swedish.
Our seven locations
Italy + nearshoring.
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IT
Milan Certosa
Omnichannel Customer Operations · 24/7 coverage · Multilingual services.
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IT
San Martino in Rio, Reggio Emilia
Physical Operations, Technology & Innovation Center.
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IT
Rome
Customer Operations · 24/7 coverage · Multilingual services.
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AL
Tirana
Multilingual nearshoring · Italian, English, German and French.
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RO
Oradea
Multilingual nearshoring · Hungarian, German, English and Italian.
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ES
Palma de Mallorca
Multilingual nearshoring · Spanish, Portuguese, English and Swedish.